PRIVACY POLICY
Last Updated November 08, 2019
Creaturelab Network Solution Co.,Ltd. (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application (the “Application”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.
This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, including any in-game virtual items, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:
Personal Data
While using our application, we may ask you to provide us with certain personally identifiable information (username, email address, phone number) that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).
Derivative Data
Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application, including interactions with the Application via server log files. This log data may include information such as your phone’s Internet Protocol (“IP”) address, the time and date of your visit, the time spent on the Application and other statistics.
In addition, we may use third party services that collect, monitor and analyze this.
Mobile Device Access
We may request access or permission to certain features from your mobile device, including your mobile device’s camera, microphone, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
Privacy-relevant permissions requested by this app
CONTACTS
Used for permissions that are associated with accessing contact list from the device.
This permission allows this application to imports your list of contacts from your phone’s address book. You can use our application to call/message to your friends/family by selecting their contact without entering their phone number. This permission is for application use only. We do not upload your contacts to our server.
MICROPHONE
Used for permissions that are associated with accessing microphone audio from the device.
This permission allows this application to capture audio when you use our application to make audio or video calls.
NOTIFICATIONS
Used for permissions that are associated with push notification and VoIP push notification.
This permission allows this application to receive messages or alerts from our services.
CAMERA
Used for permissions that are associated with accessing the camera or capturing images or videos from the device.
This permission allows this application to capture images or videos in order for them to be uploaded, send, or otherwise exchange with our services.
By using our application, you grant to our application the right to have access and display all media content (e.g. audio & video recordings and text communications) that you upload, send, or otherwise exchange with our services, for the only purposes of operating our services. We only access to the files stored on your device when you send it in text messages with our application.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
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Assist law enforcement and respond to subpoenas.
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Create and manage your account.
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Email you regarding your account or order.
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Fulfill and manage purchases, orders, payments, and other transactions related to the Application.
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Increase the efficiency and operation of the Application.
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Monitor and analyze usage and trends to improve your experience with the Application.
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Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
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Resolve disputes and troubleshoot problems.
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Respond to product and customer service requests.
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Solicit support for the Application.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Other Third Parties
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy. We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
TRACKING TECHNOLOGIES
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Application to help customize the Application and improve your experience.
THIRD-PARTY WEBSITES
The Application may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Application, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Application.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
Creaturelab Network Solution Co.,Ltd.
357 Charansanitwong Rd., Bang-Bamru,
Bangphlat, Bangkok 10700, Thailand
Phone: 02-433-4333
engineer@creaturelab.co.th